Privacy policy

Who we are

Incredigital is a small digital services business based in West Bengal, India. When this page says "we" or "us", it means Incredigital. If you have any question about your information, email hello@incredigital.com and a person will reply.

What we collect

When you use the contact form: your name, email address, company or website if you add it, the services you tick, your message and the budget range if you choose one. We use this only to reply to you and, if we work together, to run the project.

To stop spam: the form uses Google reCAPTCHA, which checks whether a visitor is a person. Google receives technical details from your browser to do this, under Google's privacy policy. We also keep a scrambled, one-way version of your IP address for up to an hour to limit repeated submissions. It cannot be turned back into your IP address.

Analytics: if we use Google Analytics, it only sets cookies after you click Accept on the cookie notice. It tells us which pages people visit, never who you are. You can change your choice at any time with the Cookie settings link at the bottom of every page.

Videos: YouTube videos on this site only load when you press play. Until then nothing is sent to YouTube. Once you play one, YouTube's own privacy policy applies.

Cookies

We do not set advertising cookies. Analytics cookies are only set if you accept them. Our own team uses a login cookie for the website dashboard, which visitors never receive.

Who can see your information

We do not sell or rent your information, and we do not share it for advertising. It is stored with our hosting provider, Hostinger, which runs the website and our email. Google processes the data described above for reCAPTCHA and, if you accept, for analytics. These providers may store data outside your country.

How long we keep it

Enquiries are kept for as long as we need them to reply and to keep reasonable business records, normally no longer than three years. If we work together, project records are kept as long as the law requires for accounting and tax. After that they are deleted.

Your choices and rights

You can ask us to show you what we hold about you, correct it, delete it, or stop using it. Email hello@incredigital.com and we will reply within 30 days. You do not have to give a reason.

Depending on where you live, you may also have the right to complain to your data protection authority: the ICO in the UK, your local authority in the EU, or the OAIC in Australia. If you are in California, note that we do not sell or share personal information.

Children

This website is for businesses and is not aimed at anyone under 16. We do not knowingly collect information from children.

Changes to this policy

If we change how we use information, we will update this page and the date at the top.